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Jeremy Bumsted has gained extensive experience in the IT industry, starting as an IT Administrator at Westward Advisors before moving on to roles such as System Support Specialist at BMC Networks and Support Engineer at CA Technologies. Currently working as the Support Team Lead at Buildkite, Jeremy has demonstrated skills in providing client-facing support, managing case loads, and creating knowledge base articles. Jeremy's expertise spans various technologies and tools such as CA API Gateway, Docker, MySQL, and Confluence. With a Diploma of Technical Studies in Network and System Administration/Administrator from the British Columbia Institute of Technology, Jeremy continues to excel in their career as an IT professional.