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The Service Delivery Team at BUI is responsible for ensuring the successful deployment and ongoing support of our IT solutions. This includes managing client engagements from initiation to completion, orchestrating service desk operations, and ensuring seamless delivery of cloud, identity, security, and network optimisation services. They work closely with clients to understand their needs, effectively manage resources, and ensure high-quality, timely service delivery, thereby driving customer satisfaction and fostering long-term client relationships.