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Mandy Otto has a diverse work experience in delivery management, service delivery, and software asset management. Mandy currently holds the position of Delivery Management - Team Lead at BUI since April 2023. Prior to this, they worked as a Service Delivery Manager at BUI from November 2018 to April 2023. Mandy also has experience as a Delivery Manager - Services at First Technology from November 2017 to November 2018 and as a SAM Engagement Manager at Microsoft from March 2017 to November 2017. Mandy started their career at First Technology in 2006, where they held roles as a Software Asset Management Consultant from October 2012 to February 2017 and as an Altiris Technical Consultant from October 2006 to September 2012.

Mandy Otto attended Waverley Girl's High School from 1994 to 1998, but no specific degree or field of study is mentioned. In addition, they obtained certifications from Microsoft, including MCTS: Designing, Assessing, and Optimizing Software Asset Management (SAM) in 2014, and MCTS: Administering and Deploying System Center 2012 Configuration Manager in 2013.