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Cynthia de Ridder has extensive experience in customer service and public relations, currently serving as Teammanager Customer Service at Budget Energie since April 2015, with previous roles as Senior Customer Service and Medewerker Customer Service, where responsibilities included handling customer inquiries via email, chat, and phone, as well as managing complaints comprehensively. Prior to this, Cynthia worked with Aethon Publica as a Frontoffice medewerker publiekszaken, providing service at various municipalities in Zuid-Holland, and completed an internship in marketing and communication at Havenbedrijf Rotterdam, managing a trade fair participation in Berlin. Additional experience includes roles in customer service and administrative support across several organizations, complemented by a solid educational background from Inholland University of Applied Sciences and various vocational institutes.