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Emmanuel Banda is an experienced Service Delivery Manager at Buchanan Technologies since October 2022, with a solid background in IT and customer service. Previously, Emmanuel served as a Systems Administrator at Healthcare Highways, Inc. from March 2016 to October 2022, where responsibilities included troubleshooting technical issues, managing Windows systems, and utilizing cloud technologies such as Office 365 and One Drive/SharePoint. Additionally, Emmanuel worked as a Senior Sales Specialist at Westway Ford from August 2014 to February 2016, providing exceptional customer service. Emmanuel holds an Associate's degree in Industrial Engineering from Collin College and completed secondary education at Creekview High School.