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Hussein Gulay is a skilled Network Engineer currently employed at BTC Networks since May 2023, previously serving as a Senior Technical Support Specialist at SITA from October 2018 to April 2023. Prior experience includes a role in technical support for the STC project at Saudi Telecom Company from November 2016 to November 2017, focusing on the installation and configuration of Cisco conference systems and user computers. Additionally, Hussein worked as a Network Support specialist at Jeddah Municipality from December 2014 to October 2016, addressing computer issues and resolving LAN and MAN network problems. Hussein holds a CCNP certification (300-101) and a CCNA certification in Routing and Switching, along with a degree in System, Networking, and LAN/WAN Management from the University of Science & Technology.