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Prerna Mathur's work experience includes a position as the Director of Operations and New Business Initiatives at Acnovate Corporation in 2009. In 2015, they worked as a Consulting Advisory Engagement for Liabilities Product Program Review and Wealth Management Launch at a leading PSU banking institution in India. From 2007 to 2009, they held the role of Banking Capital Markets Sales at Infosys BPO. Prior to that, from 2006 to 2007, they served as the Senior Vice President and Global Wealth Management NRI Compliance and Control Head at CITIBANK N A. Prerna Mathur also has experience as the Vice President and Strategic Initiatives Head at CitiMortgage Inc (USA) / Citibank India from 2004 to 2006, and as the Vice President of Citigold Wealth Management Sales Head at Citibank India from 1995 to 2003. In 1993, they worked as the Credit cards - Service Head at Citibank N.A.

Prerna Mathur earned a Bachelor of Arts degree in Psychology and English Literature from St. Xavier's College, where they studied from 1988 to 1991. Later on, they pursued a Master of Business Administration degree, majoring in Marketing at the University of Mumbai from 2001 to 2003.