Dan Arra is an accomplished professional with extensive experience in customer experience and AI technology, currently serving as a Representative at Crescendo, Bruviti AI, and Cognigy since 2023 and 2024. In addition, Dan holds a Principal position at SABOHC, providing executive advisory services to optimize technology strategies. Previous roles include Vice President of Sales at Genesys, where Dan contributed to enhancing customer engagement through AI, and Co-Founder and Vice President at Altocloud, focusing on improving interactions via AI and predictive analytics. Dan's earlier experience includes managing roles at Macadamian, Blackstone Solutions, Gatespeed Broadband, and BrightStar Information Technology Group. Dan's education includes a degree from the University of Southern California.