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Yordi De Cock is an experienced professional in customer care and project coordination, currently serving as PEX Coördinator ad interim at Brussels Airport since May 2021, where responsibilities include project monitoring, administrative support, and collaboration on various initiatives. Previous roles encompass positions at Callexcell as a knowledge trainer and customer service advisor, where Yordi specialized in insurance and aviation, as well as a customer relations representative at Brussels Airlines. Additional experience includes social media advisory roles at Telenet and event management support at Sportoase, alongside a background in the hospitality industry. Yordi holds a Bachelor's degree in Office Management and specializes in event and project management, with educational foundations from UC Leuven-Limburg and Hogeschool PXL.