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John Q. is an experienced technical professional specializing in software support and chromatography mass spectrometry, with a degree in Biochemistry from Rowan University. Currently serving as a Software Support Specialist at Bruker since September 2021, John Q. provides remote technical support for software installations. Prior to this role, John Q. founded Quinn Scientific, offering multivendor repair services for gas and liquid chromatography mass spectrometry. John Q. has also held positions as a Field Service Representative at Full Spectrum Analytics and an Onsite Service Specialist at Shimadzu Scientific Instruments, where John Q. provided maintenance and repair for various LCMS instrumentation. Additional experience includes a Remote Support Engineer role at Agilent Technologies and an Undergraduate Research Assistant position focused on peptide synthesis.