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Mayuresh Shilotri is a seasoned professional with extensive experience in customer engineering and support, currently serving as the Director of Customer Engineering & Customer Support at BrowserStack since May 2021. With a robust background as a co-founder at GreyAtom, Mayuresh successfully onboarded over 100,000 learners and established effective multi-channel nurturing programs. Previous roles include Development Group Director at Interactive Intelligence post-acquisition of Customer360, co-founder of Customer360 where $1M in VC capital was raised, and Engagement Manager at Cognizant Technology Solutions, optimizing significant marketing spends for MNC pharmaceutical companies. Educational qualifications include an MBA from the Indian Institute of Technology, Madras, an MTech in Automotive Electronics from BITS Pilani, and a Bachelor's degree in Electronics from Shah & Anchor Kutchhi Engineering College.