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Erin Forsyth is a seasoned professional with extensive experience in customer service and management. Since January 2013, Erin has held the position of Customer Experience Manager at Browns Shoes Inc., also serving as Customer Service Lead. Prior to this role, Erin was the Boutique Manager at Yoga-B from April 2012 to January 2013 and worked at Browns Shoes Inc. as a Cashier from March 2007 to April 2012. Erin holds a Bachelor of Arts in English Language and Literature from Concordia University, completed in 2011, and a DEC in Cinema and Communications from Champlain College, obtained in 2007.