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Luisa Caraballo is the NORC Program Director at Bronx House. Luisa has been in this position since July 2016. Prior to that, they were a case manager at Hamilton-Madison House from April 2015 to July 2016, and at SCO Family of Services from April 2013 to April 2015. Luisa also held a temporary case manager position at the Bronx Jewish Community Council from December 2012 to March 2013.

Luisa Caraballo has a Master's degree in Social Work from City University of New York-Herbert H. Lehman College, a Bachelor of Arts in Social Work from City University of New York-Herbert H. Lehman College, and an Associate of Arts in Human Services from CUNY Bronx Community College.

Luisa Caraballo reports to Howard Martin, CEO. Some of their coworkers include Leon Davis - Senior Managing Director, Children, Youth, Family Programs & Day Camps, Alberto Cruz - Chief Program Officer, and Lynnette Adorno - Office Manager.