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Pam is a graduate of Rhode Island College and attended Massachusetts School of Law. She is also a Senior Certified Professional by the Society of Human Resource Management (SHRM-SCP). With over 20 years of CHRO experience, she brings extensive expertise in employee recruitment, onboarding, talent management, and leadership development, having transformed these areas with previous employers to align with best practices, increase internal referrals, and decrease turnovers. Pam most recently served as CHRO of Phoenix House, a leading nonprofit, evidence-based substance abuse and behavioral health treatment provider employing over 2,5000 individuals nationwide. She excels at change management, organizational development, and process improvement.