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Krystal Nzoiwu started their work experience in 2008 as an intern at Root Division. Krystal then worked at Blossom Bluff from 2009 to 2011, taking on roles in sales, inventory, stock, and accounting. In 2011, they joined Broadway Mechanical-Contractors, Inc. as an admin assistant and benefits administrator. Recently, they have been serving as the executive assistant to the vice president of operations at the same company.

Krystal Nzoiwu earned a Bachelor's Degree in the Practice of Art from the University of California, Berkeley, from 2006 to 2008. Prior to that, they attended the College of San Mateo, where they obtained an Associate of Arts (A.A.) in Art/Art Studies, General from 2003 to 2006.

In addition to their academic qualifications, Krystal has obtained several certifications. Krystal became a Certified Plan Sponsor Professional from the American Retirement Association in August 2023. In September 2021, they obtained the Professional in Human Resources - California® (PHRca®) certification from HRCI. Krystal also completed Harassment Training - Supervisor Training at the DFEH Bay Area Regional Office in September 2020.