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Melissa Wheeler has extensive experience in client services and benefits administration, currently serving as a Client Services Executive at BRMS since August 2011, with a progression of roles including Senior Account Executive and Senior Client Manager. Responsibilities at BRMS involve daily communication with clients and brokers regarding the online benefit system, as well as collaboration with brokers and clients to facilitate system implementation. Prior experience includes roles as Benefits Administrator at SBM Site Services and The CBM Group Inc., handling benefit enrollments, leaves of absence, and payroll assistance. Early career experience features a position as a Sales Assistant at Practice Outlook, where tasks involved newsletter processing and training organization. Melissa Wheeler studied at Sierra College from 1996 to 2000 and attended Saugus in 1991-1992.