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Louise Fernand has extensive experience in product management, sales, and account management, primarily within the training and marketing sectors. Since November 2010, Louise has held multiple roles at the British Red Cross, currently serving as Product Manager for Mental Health and Wellbeing, overseeing corporate groups' First Aid training and promoting Wellbeing skills development. Previous positions included Field Sales Manager, Business Development Manager, Training Team Leader, and First Aid Trainer. Prior to the British Red Cross, Louise worked as an Account Executive at STANDOUT UK and Creativity Works - Leicester City Council, where responsibilities included managing communications and project workflows, respectively. Earlier career roles included Assistant Account Manager at Ever Direct Ltd and Account Executive at Marketsquare, focusing on client relationships and project completion. Louise's educational background includes attendance at Guilsborough from 1994 to 2001.