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Claire Chappell is an experienced professional with a strong background in business development and customer experience. Currently serving as a Business Development Manager at British Gypsum since October 2011, Claire focuses on engaging key Main Contractors and House Builders to ensure accurate project documentation and effective internal management within the CRM system. Previously, Claire held the role of Customer Experience Manager at Next Group PLC and was part of the Customer Service Management Team at Registrations 4 Vehicles, where responsibilities included managing the buying and selling of personalized vehicle registration marks. Claire completed the Customer Experience Master Practitioner Programme between 2012 and 2013 and holds an education credential from Brookvale High School.