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Samir Mulla is a skilled professional with diverse experience in customer service and operations. Currently serving as a Real Time Analyst at British Gas since October 2020, Samir previously worked as a Sales Advisor at Wren Kitchens and as a Brand Ambassador for Sony Electronics, where responsibilities included staff training and customer engagement. Samir's background also includes roles as a Scheduler at Forensic Testing Service Ltd and as a Case Management Assistant and Membership Operations staff member at Medical Protection Society, demonstrating a strong ability in communication and case management. Samir holds an NVQ Level 3 in Plastering from Leeds College of Building.