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Charlotte Connolly has a varied work experience, starting in 2006 as a Living Choices project Co-ordinator at Age UK. In 2007, they worked as a Marketing Assistant at The University of Salford. Charlotte then joined British Cycling in 2009, where they held roles such as Cycle Training Officer and Quality and Workforce Lead. Since 2000, they have also been a part of the Match Day Mascot Team at Manchester City Football Club.

Charlotte Connolly attended Hulme Grammar School for Girls from 1996 to 2002. Charlotte then pursued a BA degree in Geography and Marketing at the University of Sunderland from 2002 to 2006.