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Thanh Giang Dang is a skilled professional with extensive experience in educational operations and communication management. Currently serving as a Teaching Operations Coordinator and Teaching Assistant Coordinator at the British Council since December 2021, Thanh Giang Dang oversees a team of approximately 80 Teaching Assistants in Hanoi. Previous roles include an internship at Action for Education in Athens, where responsibilities included teaching English and computer skills to refugee women and girls, and a senior teaching assistant position at the British Council, focused on administrative support and teaching assistant management. Thanh Giang Dang has also held the role of Deputy Communications Manager at Nha Nam Publishing and Communications JSC, coordinating book promotions and liaising with cultural organizations. Educational qualifications include a Master's degree in International Development Studies from Université Grenoble Alpes and advanced training in civic engagement through the YSEALI Academic Fellows Program at the University of Massachusetts Amherst.