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Dimitrios Rouzios is an experienced professional in sales and customer service management with a strong track record across various industries. Currently serving as the Regional Sales & Customer Service Manager for Europe & Wider Europe at British Council since September 2022, Dimitrios previously held positions including Sales Team Lead at Hemmersbach and Sales Delivery Manager at Salescode, where expertise in scaling sales teams was demonstrated. At Cover-More Group, responsibilities included managing Contact Centre operations and overseeing a P/L of $3 million, as well as driving $22 million in revenue through strategic management of sales initiatives. Additional experience includes roles at CommInsure, common, First Data Corporation, and Nortel Networks, showcasing a diverse background in customer service, sales, and technical support management.