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Ain Abu Hasan has extensive experience with the British Council, starting as an Admin from June 2008 to September 2009 and progressing to various roles such as Exams Officer, Operation Management for Malaysia & Brunei, and Regional Operation Support Team for East Asia. Since June 2010, Ain has held the position of Delivery Manager for IELTS Online, demonstrating a strong commitment to enhancing educational services and operations within the organization.