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Paul Krause is an experienced operations manager with a diverse background in financial services and occupational health. Currently serving as Portfolio Operations Manager at British Business Bank since December 2022, Paul is responsible for financial and operational activities related to British Patient Capital and British Business Investments. Previously, Paul was Customer Operations Manager at Optima Health from October 2021 to December 2022, where responsibilities included leading Occupational Health services and stakeholder engagement. At Metro Finance, from July 2019 to October 2021, Paul was Operations Manager, focused on process ownership and efficiency improvements in the shared ownership mortgage sector. Paul's career began at South Yorkshire Police, where they led communication teams from May 2009 to July 2019, overseeing emergency call handling and incident prioritization.