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Syeda Benazir Hossain is a skilled professional with diverse experience in operations and writing. Currently serving as Production Shift Lead and IWS Process Lead in Operations at BAT since October 2020, Syeda previously held roles as Team Leader-Operations at the same company. Prior experience includes working as a Content Writer at Go Coffeely, focusing on SEO-rich coffee-related content, and contributing as a writer for Thrive Global, which emphasizes mental and physical well-being. Participation in the NSU Computer & Engineering Club from May 2016 to September 2020 involved leading promotion and publication initiatives, along with managing promotional activities for various events. Syeda began a career in academia as a Student Worker at North South University, assisting with the document verification process for admissions. Syeda holds a Bachelor of Science in Computer Science & Engineering from North South University, along with secondary and higher secondary education credentials from Rajuk Uttara Model College and Milestone School & College.