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Caroline Nyambok is an accomplished HR professional with extensive experience in talent management and organizational development. Currently serving as the Head of Talent and Capability at Britam since April 2023, Caroline previously held the position of Head of Talent, Learning & Development at UAP Old Mutual Group from August 2018 to April 2023, where responsibilities included talent management, performance management, and HR policy development. Prior experience includes serving as HR Manager at Faulu Microfinance Bank, focusing on performance management, employee relations, and change management, as well as an HR Manager-Resourcing role that involved end-to-end recruitment processes. Earlier in their career, Caroline worked as Assistant HR Manager at Kenya Red Cross-Eplus, handling various HR generalist functions. Caroline holds a Certified HR Practitioner designation and multiple degrees, including a Master's in Business Administration from the University of Nairobi, specializing in Strategic Management and HR.