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Don Owen has a diverse work experience spanning over several years. Don currently serves as a Senior Business Intelligence Analyst at Bristol Bay Native Corporation, where they are responsible for designing, developing, testing, delivering, and publishing KPI-centric Executive Score Card Dashboards using Power BI and Tableau frameworks. Don assesses programs and projects under the NASA Operations and Program Support Services contract.

Prior to that, Don worked at Walmart Global Tech as the Director of Wireless Retail Platform QA & Customer Support. Don managed the testing pipeline for all pre- and post-deployment QA activities and oversaw on- and off-shore test teams for Wireless Platform releases.

Before joining Walmart, Don held multiple roles at Simplexity, including Director of Software Quality & Test Management and Backoffice QA Manager. Don was in charge of system-wide functional, interface, exploratory, and performance testing for customer-facing web applications and back-office systems. Don also streamlined the QA effort by transforming repetitive and manual test case execution to QTP-driven scripts.

Don's earlier experience includes working at IQuest/PAC Consulting as a Program Manager, leading software quality management initiatives. Don defined and executed tailored QA methodologies and practices to ensure client application functionality, performance, sustainability, and usability exceeded expectations.

Throughout their career, Don has achieved significant accomplishments such as delivering projects on time, ensuring robust functionality and performance under load conditions, and generating follow-on business.

Don Owen has a Bachelor of Science (BS) degree in Marketing/Information Systems from Virginia Commonwealth University - School of Business. In addition, they obtained the ITIL4 Foundation Service Management certification from AXELOS Global Best Practice in May 2021. No further information is available regarding their educational background.