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Kelly Callaway possesses an extensive background in technology operations and management, with significant experience at BrightWorks, where Kelly has served as IT Systems Manager and Information Technology Operations Specialist since December 2007. Previous roles include Technology Operations Specialist and Learning Consultant at Metro ECSU/Success Beyond the Classroom from December 2007 to December 2023, and Store Manager at Starbucks from January 2004 to December 2007. Kelly's educational qualifications include a Master of Education in Education from the University of Minnesota and a Bachelor of Arts in Theatre Arts from the same institution, along with an Associate of Arts from Inver Hills Community College.