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Jackie Steranko has been in the customer service industry for over 15 years. Jackie began their career in 2006 as an Assistant Director at Cadence Education. In 2022 they moved to brightwheel, where they currently work as a Customer Onboarding Specialist.

Jackie Steranko earned a Bachelor's degree in Child Development from Fort Hays State University in 2019. Jackie also holds an Associate's degree in General Studies from Johnson County Community College.