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Alvin Heinssen is an experienced Information Technology professional currently serving as the Information Technology Operations Manager at Brightway Insurance since October 2022. Prior to this role, Alvin held various positions at Logistic Services International, Inc. from July 2012 to October 2022, advancing from Network Administrator to Network Administrator III, focusing on virtual server installations and configurations within VMware environments. Alvin's career includes roles as a Service Desk Representative II with the City of Jacksonville, Technology Department Manager at Office Depot, and other positions related to system support and customer service at organizations such as Citibank Corp and Avaya. Alvin completed education at FSCJ from 2000 to 2002 and graduated from Terry Parker High School in 1996.