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Pooja Sharma started their career in 2004 at Hemscott India as a Senior Assistant Manager of Training. In 2008, they moved to Morningstar as an Assistant Manager of Market Research, where their primary responsibilities included sales analysis and market research projects to support the global sales teams. In 2009, they joined Brightleaf Corporation as a Manager of Market Research, where they managed the market research team to support sales with all kinds of Market intelligence. In 2014, they moved to Seventh August IT Services, a Nihilent Company, as a Senior Manager of Customer Insight. Finally, in 2016, they joined Brightleaf Solutions as the General Manager of India Operations. At Brightleaf Solutions, they were responsible for providing contract abstraction services using technology that automates the entire process of extracting salient information from legal documents.

Pooja Sharma has a PGDPR from YWCA in Public Relations and a Bachelor of Commerce from Delhi University. In addition, they have obtained several certifications, including Corporate Finance: Robust Financial Modeling from LinkedIn in July 2021, a Certificate of Membership from the Interaction Design Foundation in May 2020, ISO 27001 Lead Auditor from BSI in July 2016, and a Start-up Accelerator from TiE Delhi-NCR in February 2013.