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Mohammad Khan is an experienced IT professional currently serving as a 1st Line Service Desk Analyst at BrightHR since May 2022, where responsibilities include troubleshooting technical issues, managing user accounts, and providing remote support. With a background in customer service as a Customer Assistant at Tesco since November 2016, Mohammad excels in maintaining high levels of customer satisfaction and team collaboration. Mohammad holds a Bachelor of Science degree in Information Technology from The University of Huddersfield, completed between 2018 and 2021.