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Daniel V.

Customer Success Director, Enterprise at Brightcove

Daniel V. has a diverse work experience spanning across various roles and industries. Daniel is currently working as a Customer Success Director at Brightcove since June 2021. Previously, they served as the Vice President of Global Customer Success at CrossBorder Solutions from August 2020 to February 2021. Daniel also held leadership positions as the Vice President Client Services at Universal Background Screening from March 2019 to March 2020 and as the Managing Director Client Services at Web.com from 2017 to 2019. Daniel has experience in sales as well, having worked as an Enterprise Account Executive at DemandGen from 2016 to 2017. Daniel also has experience in customer success and engagement management, with roles such as Enterprise Engagement Manager at Marketo, an Adobe Company from August 2015 to November 2016, and Director of Strategic Accounts & Client Success at Televerde from 2013 to 2015. Daniel began their career as the President & Co-Founder of ScholarTech from 2010 to 2013 and also worked as a Regional Manager at Blue Yonder from 2010 to 2013. Daniel V.'s work experience showcases their ability to excel in customer success, sales, and leadership roles.

Daniel V. obtained a Master of Business Administration (MBA) degree in Business Administration and Management from Grand Canyon University from 2009 to 2012. Prior to that, they attended The Ohio State University from 1997 to 2001, where they studied Business Management.

In addition to their academic qualifications, Daniel has obtained various certifications throughout their career. Daniel received ABM Certification in both the Advanced Course and Foundations Course from Demandbase in May 2020 and April 2020, respectively. Daniel also obtained certifications in Google Adwords Mobile and Google Mobile Sites from Google in September 2017.

Daniel holds a Marketo Certified Expert certification from Marketo, which they achieved in February 2015. Daniel also obtained the Project Management Duration-Driven Planning & Control certification from the Project Management Institute in January 2015.

Furthermore, Daniel has multiple certifications from the Oracle Partner Network, including Certified Presales Specialist, Certified Sales Specialist, and Certified Support Specialist, all obtained in 2015.

Additionally, Daniel has obtained various other certifications such as Power Messaging and Power Positioning from Corporate Visions in January 2012, Professional Selling from Matrix Achievement Group in January 2011, and the 7 Habits of Highly Effective People certification from FranklinCovey in January 2010.

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