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Elizabeth Marcus currently serves as a Customer Service Agent at Novacroft, focusing on assisting customers of Transport for London with expert product knowledge and efficient call handling. Elizabeth has previously conducted interviews for the University of Bradford, assessing the suitability of international students for academic programs. Elizabeth is actively involved in several professional organizations, including Bridging Barriers, WCAN, Aspiring Solicitors, Bright Network, SEO London, and 10,000 Black Interns, participating in various workshops and insight days. Elizabeth holds a Bachelor of Laws (LLB) from Aston University and has completed A levels in Law, English Literature, and Psychology from Christ the King St Mary’s.