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Kevin Louie is a seasoned professional with extensive experience in operations and analytics, currently serving as Senior Director at Twilio.org since April 2015. Prior roles at Twilio.org include Director of Business Operations & Analytics and Director of Sales Efficiency, showcasing a strong background in sales operations. Previously, Kevin worked as a consultant and senior business analyst at Bluewolf and as a Small Business Specialist at US Bank, where relationship management and retention were key responsibilities. Early career roles at US Bank included Teller Coordinator and Teller, where Kevin developed skills in customer service and banking operations. Kevin holds a B.A. in Economics from the University of California, Davis.