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Charlie Haddad is an experienced professional with a strong background in operations and customer relations management. Currently serving as Contracts Operations Manager and Regional Manager at Facilities First Australia since June 2020, Charlie previously held the position of Customer Relations Manager at BridgeClimb Sydney from 2018, overseeing over 100 staff in various guest services roles. Prior to this, Charlie managed contracts and operations at Spotless Group, including The Star Sydney and BridgeClimb, and demonstrated expertise in team leadership, safety compliance, and process improvement. Additional experience includes serving as General Manager at Cheapest Load of Rubbish, where significant efficiencies were achieved, and various managerial roles in telecommunications and industrial services. Charlie holds a Bachelor's degree in Commerce with a focus on Human Resources and Industrial Relations from UWS.