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Sherene Smart is an experienced Business System Analyst at BrewDog since September 2016, specializing in SAP and WMS support. Previous roles include Data Controller at BrewDog, where Sherene collaborated with production teams to streamline SAP-related processes, and Customer Service Advisor at Bank of Scotland, providing banking assistance and handling cash transactions. Sherene's experience also encompasses project administration at Aker Solutions, certification administration at Aberdeen Lifting Services, and a role as Crew Trainer at McDonald's Corporation. Educational qualifications include a Bachelor of Science in IT Management for Business from Robert Gordon University, obtained between September 2019 and September 2022.