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Mika Feldstein is an experienced client success and operations manager with a strong background in driving customer satisfaction and business growth across various industries. Currently serving as a Client Success Manager at Breezeway since November 2024, Mika previously held the role of Enterprise Customer Success Manager at iLife Technologies, where significant achievements included generating $800,000 in Annual Contract Value growth and enhancing customer experience through innovative processes. Prior experience includes positions as Operations Manager at Arktana Women’s Clothing and Shoe Boutique, where Mika implemented cost-saving strategies, and Store Manager at When The Shoe Fits, achieving top sales through effective customer relationship management. Additionally, Mika has demonstrated expertise in training, project management, and cross-functional collaboration, contributing to impactful outcomes throughout a diverse career in customer service and operations.