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Amy Iversen is a seasoned professional in customer engagement and account management, currently serving as the Customer Engagement (Loyalty) Account Manager at BRdata Software Solutions since July 2023, following the acquisition of Accelitec Software. Prior experience includes a role as Director of Customer Experience at Accelitec, where Amy oversaw company operations and managed team development, as well as experience as an Account Manager supporting independent retailers. Previous positions at Haggen, Inc. involved roles such as Loyalty Analyst, where Amy contributed to the successful implementation of a guest loyalty program, and Crossdock Display Plan Coordinator, where data analysis supported profitability goals. Amy's educational background includes a Food Industry Leadership Executive Education Program at Portland State University and a Retail Management Certificate from Whatcom Community College, complemented by a BA in Criminology and Sociology from Central Washington University.