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James Ola Faribido is an experienced professional in customer success and solution strategy, currently serving as Principal Customer Success Manager at Braze and Senior Solution Strategist at Salesforce. Previously, James held various roles at Google, including Platform Lead and Audience Solutions and Innovation Manager, where James managed significant business pipelines across multiple sectors. James began a career in finance with positions at Royal Bank of Scotland and Deutsche Bank, specializing in sales trading and client services. James's educational background includes a 2:1 degree in Business Studies and Marketing from the University of Brighton.