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Jay Kelley has extensive work experience in various roles within the marketing and insurance industries. Jay started their career at Progressive Insurance, where they held positions such as Direct Sales Representative, Direct Sales Supervisor, and Capacity Analyst. Jay then moved on to Nationwide Insurance, where they served as an Operations Manager for the Specialty Products Customer Service Call Center. Following their time at Nationwide, they worked as a Senior Associate at Rosetta before joining Mongoose Metrics as a Sales Executive. Jay also worked as a Senior Account Manager at DialogTech before eventually joining BrandMuscle. At BrandMuscle, they held the roles of Director of Performance Marketing, Executive Director of Local Marketing Support, and currently serves as the Vice President of Local Marketing Support.

Jay Kelley received an MBA degree in Business Management from John Carroll University in 2008. Prior to that, they also obtained a Master of Business Administration (MBA) degree with a specialization in Business Administration and Management, General from the same university, completing their studies in 1995. Before attending university, Jay Kelley attended Revere, although the specific dates are unknown.