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Leslie B. is a seasoned professional with extensive experience in customer service and client management within the SaaS industry. Currently serving as a B2B Operations Coordinator at Branch since May 2023, Leslie excels in managing enterprise client relationships and articulating data science methodologies to enhance business growth. Prior roles include servicing specialist at Cherry, where Leslie focused on customer resolution and improving departmental strategies, and client success manager at Better.com, addressing high-priority clientele conflicts and collaborating across various departments. Leslie's background also encompasses roles as a nanny, front desk staff at LA Fitness, and a school aide, contributing to a well-rounded skill set in interpersonal communication and problem-solving. Leslie holds a Bachelor of Science in Communication and a minor in Human Development and Family Studies from Arizona State University.