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Phil Moorcroft is an experienced IT professional with a career spanning over 20 years in various roles focused on service management and technology operations. Currently serving as a Service Management SME at Brambles since October 2024, Phil previously held several key positions at SIS Ltd from August 2012 to October 2024, including Technology Operations Manager and Delivery Assurance Manager, where responsibilities included managing ITIL v3 processes and transitioning projects into business-as-usual support. Phil's early career began at Trafford College, where roles ranged from IT Apprentice to IT Support Technician, providing a strong foundation in IT support and operations.