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Heather Mitchell is currently a board member at Brainpool AI. Prior to that, they held various positions in the research and marketing field. Most notably, they were an account director at Synovate from 1998 to 2007, and a senior research executive at Millward Brown from 1995 to 1998. Heather has also been a freelance professional and was previously with HPI Research from 1993 to 1995.

Heather Mitchell has a CIM Postgraduate Diploma in Marketing from the Chartered Institute of Marketing and a certification from CIM in the same field. Heather also has an NLP Practitioner certification from Helford 2000 in the field of NLP.