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Juliana D. is an experienced professional with a diverse background in product management, software quality assurance, and customer support. Currently serving as Product Manager Operations at Bragg Gaming since August 2022, Juliana previously held positions as Software QA at d.labs and Software Tester at Ineor. Early career roles include Customer Support Specialist and Technical Support at The Service Pro, along with Marketing and Administration at Ernst & Young Services ltd Skopje. Juliana's educational credentials include a Master’s degree in Interpreting and a Bachelor's degree in Italian language from Univerzitet 'Sv. Kiril i Metódij' vo Skopje, as well as certifications in software testing and English language proficiency.