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Katrina Ryals possesses a diverse background in billing, collections, and customer service, with extensive experience in accounts receivable management. Currently serving as an NSS Billing/Concession & Freight Claims Specialist and Collections Specialist at Brady Services since July 2020, Katrina manages high-volume collections through effective communication with delinquent customers. Prior roles include Corporate Accounts Receivable at Carlton Scale, where payment processing was a primary responsibility, and Customer Service Specialist at Caraustar, focusing on order management. Additional experience encompasses employment staffing at Bright Services and The Mega Force Staffing Group, along with administrative support roles at Sandhills Center and TC&M Systems, showcasing strong organizational and interpersonal skills throughout their career.