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Susan Ward has a diverse work experience spanning over several industries. Susan currently holds the position of Head of QA Strategic Projects/QP at BPL Plasma since 2022. Prior to this, they worked at Bio Products Laboratory Limited from 2018-2023, where they held roles such as Head of Operational Quality/QP and QA Manager/QP Projects. From 2008-2018, Susan worked at Aspar Pharmaceuticals Limited as a Quality Systems Manager/QP/Deputy QPPV. Susan also has experience working at sanofi-aventis as a Project Manager from 1998-2008, Roche Pharmaceuticals as a Technical Support Manager from 1994-1998, and The Wellcome Foundation Limited as an Area Engineer/Section Leader from 1986-1994.

Susan Ward attended RSSL from 2009 to 2010 without pursuing a specific degree. Prior to that, they studied at UCL from 1983 to 1986, where they earned a Bachelor of Science in Engineering with a focus on Biochemical Engineering.