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Jean-Baptiste KALOYA is a highly experienced design professional serving as the Head of Product Design at Bpifrance since January 2021, focusing on enhancing digital experiences across various banking services. Prior roles include Lead Product Designer at Bpifrance en ligne where Jean-Baptiste mentored design teams and established best practices, and experience as a User Experience Designer at ability, where significant improvements were made to the ticketing process at Cité des Sciences. As the Principal Product Designer at jbk studio, Jean-Baptiste addresses complex design challenges, including work for notable clients like Pionniere on e-commerce solutions. Previous ventures include founding La Carte and Hype!, innovative apps aimed at enriching urban experiences. With a background in electrical and electronic engineering and participation in a digital entrepreneur bootcamp in San Francisco, Jean-Baptiste KALOYA combines technical expertise with a strong design acumen.