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Linda Kendeli has a Bachelor of Arts degree in Development Studies from Daystar University and has gained experience in customer service roles over the years. At Popote Pay, Linda worked as a Customer Support Specialist, handling inquiries and complaints professionally. Linda also served as a Telemarketer at CIO East Africa, identifying prospects and making calls. Currently, at Boya |YC W22|, Linda holds the position of Customer Experience Lead, where Linda focuses on improving customer journey and performance metrics.