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Jeff Justice Williams is a seasoned leader in customer success, currently serving as the Sr. Executive Director of Enterprise Customer Success at Box since March 2021. In addition, Williams is a Founding Fellow at On Deck, focusing on building customer-centric cultures, and acts as a Customer Success Advisor in the AWS Expert Program, providing strategic guidance to startups. With extensive experience across notable companies such as Stack Overflow, WeWork, Dropbox, and Meltwater, Williams has consistently excelled in developing and maintaining strong client relationships, crafting go-to-market strategies, and driving scalable business solutions. An academic background includes an MBA in Global Digital Marketing and Management from Thunderbird School of Global Management and a Bachelor's in Communications from Howard University.